Legal Information
Company details, terms, privacy, and compliance information
Company Identity
Legal Entity
MapMetrics B.V.
MapAtlas is a sister company and product offering of MapMetrics B.V.
Registration
KVK 86457101
Chamber of Commerce, Netherlands
Registered Address
Keurenplein 4, Unit A35
1069CD Amsterdam, Netherlands
VAT Number
NL863876671B01
Contact Information
Who We Are
MapAtlas is the developer-focused mapping API platform and sister company of MapMetrics, providing GDPR-compliant mapping, geocoding, routing, and location services to businesses worldwide.
As part of the MapMetrics ecosystem, we leverage community-driven map data and AI technology to deliver accurate, privacy-focused mapping solutions. Our infrastructure is based in Europe, ensuring full GDPR compliance and data sovereignty for our customers.
Our Services
Data Protection & Privacy
GDPR Compliance
MapAtlas is fully compliant with the EU General Data Protection Regulation (GDPR). We store all data within the European Union and implement strict data protection measures.
- Data minimization - We collect only essential data
- Purpose limitation - Data used only for stated purposes
- User rights - Access, rectification, erasure, and portability
Cookie Policy
We use minimal cookies to ensure service functionality and improve user experience:
- Essential cookies for authentication and security
- Anonymous analytics to improve service quality
- User preference storage for customization
Data Retention
Personal data is retained only as long as necessary for service provision or as required by law. Users can request data deletion at any time.
Your Rights
Under GDPR, you have the right to access, correct, delete, or port your data. Contact us to exercise these rights.
Terms & Conditions
Service Usage
By using MapAtlas services, you agree to use them in compliance with applicable laws and our acceptable use policy. Commercial use requires an active subscription or pay-as-you-go plan.
Limitation of Liability
Services are provided "as is" with reasonable efforts for availability and accuracy. We are not liable for indirect, incidental, or consequential damages arising from service use.
Service Modifications
We reserve the right to modify, suspend, or discontinue services with reasonable notice. Significant changes to terms will be communicated to users in advance.
Service Guarantees & Consumer Rights
Service Guarantees
We commit to delivering reliable, high-quality mapping services with the following guarantees:
- 99.9% service uptime for paid plans with SLA coverage
- Accurate, up-to-date map data powered by community contributions
- Responsive customer support with priority assistance for enterprise customers
- ISO 27001 certified infrastructure with continuous security monitoring
Consumer Rights
As an EU-based business, we comply with EU consumer protection regulations:
- 14-day withdrawal right for consumer contracts
- Clear pricing and no hidden fees
- Transparent terms and fair business practices
Compliance & Certifications
We maintain industry-standard security certifications and regularly undergo third-party audits to ensure compliance with data protection and security best practices.
Accessibility Statement
MapAtlas is committed to making our services accessible to all users, including those with disabilities. We strive to comply with WCAG 2.1 Level AA standards.
Accessibility Standards
- WCAG 2.1 Level AA compliance
- ARIA labels for screen readers
- Full keyboard navigation support
Accessibility Feedback
If you encounter accessibility barriers, please contact us so we can improve your experience.
Geo-blocking Compliance
In compliance with EU geo-blocking regulations, MapAtlas does not discriminate based on customer location within the European Union: